Head of Infrastucture – Mid-size Offshore Private Bank
Scope: Service stabilisation, vendor management, incident process.
Outcome: Reduced critical incidents by 40% in 6 months; clearer ownership and reporting.
Scope: Service stabilisation, vendor management, incident process.
Outcome: Reduced critical incidents by 40% in 6 months; clearer ownership and reporting.
Scope: Service stabilisation, vendor management, incident process.
Outcome: Reduced critical incidents by 40% in 6 months; clearer ownership and reporting.
Scope: Coordinated cross-team delivery, risk management, stakeholder communication.
Outcome: Brought programme back on track, with agreed milestones and realistic resourcing.